This article introduce how to get after sales service from Fiberall Technology for obd2 code reader, auto diagnostic tool, obd scan tool, obd-II diagnostic cable, truck conversion cable, obd adapter. Only products bought from Fiberall directly is applicable to Fiberall after sale policy. During warranty period, user can hand over problem about obdii diagnostic tool, trouble code reader, auto diagnostic cable or other products on working time. Phone call, email, online are acceptable, different way can be used for different situations like urgent problem, serious and complicated problem, simple problem. Fiberall after-sale team will deal with it in the first place. For simple problems, Fiberall strives to provide solutions within 24 hours, for complex problem, Fiberall technology strives to provide solutions within 48 hours. If it is simple question about installation and setting of the obd code reader, user can refer to related instruction and tip on the website or video on YouTube.